The FaultFixers mobile reporter app is designed so anyone can simply scan a QR code or enter a text code and report a fault without logging in. This means you can provide the ability to report faults to your entire staff base or members of the public free of charge.
A paid user in FaultFixers is a user of the Teams App. This is where maintenance tasks are planned, assigned, updated & managed. Anyone working on maintenance tasks should have access to the Teams App.