Property Maintenance Software in the Cloud
mean happy employees and satisfied customers. Every workplace needs maintenance to keep it efficient and safe.
SIMPLE FAULT REPORTING
When something needs fixing, just scan our location tags and answer custom questions in our app in seconds.
It gets fixed, you get told! You will receive a push notification letting you know your fault has been resolved.
Report. Resolve. Review.
We help to produce your custom location tags - you position these around your workplace.
Answering location-specific questions makes it simple to report what needs fixing.
We send all the details needed to co-ordinators or operatives to plan ahead so the issue is quickly resolved.
Operatives report progress. Anyone can see the current status and if needed add an escalation.
Users provide feedback when the job is done. Co-ordinators can review analytics such as SLA performance and recurring issues.
- Suitable for any commercial property or building
- Unique QR location tags generated to suit your space
- Set rules for how and where issues should be routed
- Users spot a problem, scan a tag and report the fault in seconds
- Know when something’s already been reported and add an escalation
- Stay informed, track progress and get told when its resolved
- Custom reporting aids service improvement
FaultFixers Apps / Tools
Reporting faults is simple through our app. Spot a problem in your building and scan the nearest tag with your smartphone. Select the item that is faulty from a list of options and add some notes about the problem. Get updates on progress, get told when it’s fixed, and rate the service!
Our dedicated app (coming soon) for maintenance operatives provides an easy way to keep on top of issues within the building that you manage. Receive alerts when issues are logged, add notes to confirm how long a job will take, and confirm when it’s complete.
Our web front end shows key performance metrics so you can compare and contrast all elements of your service. Ensure your contractors perform well and check your clients are satisfied.
Gather key performance data showing performance against SLAs. Deliver service improvements and benefit from cost savings.