Property Maintenance Software in the Cloud

GREAT WORKPLACES

mean happy employees and satisfied customers. Every workplace needs maintenance to keep it efficient and safe.

SIMPLE FAULT REPORTING

When something needs fixing, just scan our location tags and answer custom questions in our app in seconds.

PUSH NOTIFICATIONS

It gets fixed, you get told! You will receive a push notification letting you know your fault has been resolved.

Report. Resolve. Review.

Get started with a
FREE
account today.

Maintenance made simple

Faultfixers provides an easy and efficient way for you to manage maintenance issues in your workplace.

1. TAG

We help to produce your custom location tags - you position these around your workplace.

2. SCAN

Answering location-specific questions makes it simple to report what needs fixing.

3. TASKS

We send all the details needed to co-ordinators or operatives to plan ahead so the issue is quickly resolved.

4. UPDATES

Operatives report progress. Anyone can see the current status and if needed add an escalation.

5. REPORTING

Users provide feedback when the job is done. Co-ordinators can review analytics such as SLA performance and recurring issues.

Handling maintenance issues has never been easier

  • Suitable for any commercial property or building
  • Unique QR location tags generated to suit your space
  • Set rules for how and where issues should be routed
  • Users spot a problem, scan a tag and report the fault in seconds
  • Know when something’s already been reported and add an escalation
  • Stay informed, track progress and get told when its resolved
  • Custom reporting aids service improvement

Customised mobile apps for building management reporting

FaultFixers now offers fully customised versions of its mobile apps for building management reporting from just £500+VAT.

FaultFixers Apps / Tools

BUILDING
USERS

Reporting faults is simple through our app. Spot a problem in your building and scan the nearest tag with your smartphone. Select the item that is faulty from a list of options and add some notes about the problem. Get updates on progress, get told when it’s fixed, and rate the service!

MAINTENANCE
OPERATIVES

Our dedicated app (coming soon) for maintenance operatives provides an easy way to keep on top of issues within the building that you manage. Receive alerts when issues are logged, add notes to confirm how long a job will take, and confirm when it’s complete.

MANAGERS AND
OWNERS

Our web front end shows key performance metrics so you can compare and contrast all elements of your service. Ensure your contractors perform well and check your clients are satisfied.

FACILITIES MANAGEMENT
PROVIDERS

Gather key performance data showing performance against SLAs. Deliver service improvements and benefit from cost savings.