Performance and speed improvements: We've improved loading times and overall speed across FaultFixers web.
Performance updates on mobile coming soon!

Addition of contractors tab: Introducing the brand new contractor's tab within Teams. Here you can create a listing of all of your external third-party contractors.
Coming soon: you'll be able to directly assign tickets to these third-party contractors, automatically sending them notifications and allowing them to edit and complete jobs.

In-app and web support integration: Addition of live chat for support queries and questions within FaultFixers mobile teams app and desktop. The Intercom integration will connect you to someone on the FaultFixers team to answer your support queries.

Improved calendar view: Updated calendar view in Scheduler. UI of date picker has been improved with the option to view month, year and date.

Hiding closed tickets: Your KPIs now act as quick filters, so now if you want to view closed tickets you will need to click on ‘Closed’ to display them in your list or calendar views. This will help speed up you account if you don’t regularly view your closed tickets.

Update login page: Improved design and branding on the FaultFixers Login page.

PPM performance updates: Speed improvements within PPM have been improved by optimising the default ticket view to include 'new' and 'in progress' only.

Bug Fixes

• PPM instances appear as duplicates in calendar view: fixed.
• When changing a future ppm instance and selecting 'this and all future tasks', the due date is changed as well: fixed.
• Forms bug - not attaching pdf form to export email when the form is created against an asset: fixed.

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