Helping Deliver Quality Care
and Patient Outcomes
Whether you’re a family run care home, specialist centre, or multi-site group, FaultFixers can help you make sure your facilities help wow patients, family members, and inspectors.
One easy to use platform to manage all your maintenance, facilities, and estates
With FaultFixers you’ll be able to make sure everything’s running smoothly and safely. Keeping track of your facilities, equipment, and technology all in one place.
Nursing Homes & Hospitals
Issues Reported Annually
Inspections We've Helped
Many Benefits, All In One Place
Peace of mind
Not a qualified facilities manager? We make it easy for Business Managers, Caretakers, Heads & Administrators
Everything in one place
Delete your complex spreadsheets and bin your messy paper filing systems – everything is logged neatly in FaultFixers
Saves you time & money
Reduce downtime and see which assets cause you problems to prevent future issues – surely that boiler need a service
Makes inspections easy
Easily run reports for inspectors and show them a track record of resonding appropriately and in a timely manner
Easy to use
We don’t have user guides on purpose – an easy solution for all staff regardless of whether they’re tech-savvy, or not
Allow staff to report issues as soon as they see them so they don’t slip through the net. Respond to them on-the-go
Features To Make Your Life Easier
Mobile Fault Reporting
Any Care Worker can easily log issues in 30 seconds, capturing photo and video evidence
A clear and concise overview of all your maintenance and facilities, across all your sites
Assign tasks to the relevant team member(s) or team, e.g. contractor, Maintenance, Care Manager etc.
Allow staff to request additional day to day items such as patient toiletries, e.g. soap is running low
Track all your key assets and schedule preventative maintenance, helping to reduce downtime.
Never loose a record again. Keep track of fire alarm logs, H&S logs etc. digitally within the platform
Be innovative – give access to residents & family members.
Stand out from other Care Providers and be digitally innovative.
You can give residents and family members the ability to report issues in their rooms straight to the Maintenance Team or Centre Management, and have them receive automated updates when issues are resolve.
“Patients love it as it’s so easy” – Rosemary Park Care Home
Our Success Stories
ST MAGNUS HOSPITAL
“We’ve been using FaultFixers for over a year now and it’s done wonders for our operations.
There are approx 150 Nursing Staff who can now report issues to me and my team with ease and before they become more serious issues.
As the Head of Maintenance, I can assign the jobs to my respective team member and even send communications back and forth with the Hospital Director for their Oversight.”
HALLMARK CARE HOMES
“With 20 sites, it’s helped us to operate more dynamically, and now if we need multiple facilities staff at one site on any given day, FaultFixers helps us to manage and organise this in a central way.
It means we can respond to patients quicker and save costs on inefficiently running our sites.
The digital forms and document management is also a mega benefit that we didn’t know we needed – we can now easily search for any facilities documentation and certificates.
ROSEMARY PARK NURSING HOME
“We had a CQC inspection back in November 2018, and FaultFixers was directly beneficial to responding to the Inspection Team.
It has led to us improving our performance rating in the ‘Well Led’ inspection area from ‘Good’ to ‘Outstanding’ which we’re of course immensely proud of.
As an affordable solution to help the core day to day operations of running our Centre, I couldn’t recommend FaultFixers enough!”