Facilities management software can be quite a broad product category. FM Software overlaps with a number of other similar software categories such as Enterprise Asset Management (EAM), Computerised Maintenance Management (CMMS) and Space Planning Software. There are also more specific facility maintenance software vendors like FaultFixers that focuses more on preventative maintenance, upkeep and work orders.
We’ve put together a list of 20 software vendors that can all be considered as Facilities Management Software Providers but each has its own features and specialities, it's worth considering which would best suit your requirements. This list is in more particular order but we have tried to summarise each vendor at the top so you can jump to the most relevant.
The Cost of Facility Management Software: At the lower end, simple facilities management software typically costs around $50 per user per month upwards. So at a minimum cost you are looking at $600 per year for a very basic platform for 1 user. For more complex enterprise software the price can start to get into the tens of thousands and even hundreds of thousands if you are managing a very large organisation and need lots of complex functionality.
Maximo is enterprise asset management software originally developed by Project Software & Development (later MRO Software) with the first commercial version released in 1985. As an IBM product you can imagine it is geared to large enterprise clients and is not really made for smaller facility maintenance operations. Maximo is a comprehensive enterprise asset management software that offers maintenance, inventory, and procurement capabilities.
Archibus is an Integrated Workplace Management System (IWMS) platform developed by Archibus, Inc. The platform is integrated bi-directionally with building information modelling and CAD design software. As the category suggests, Archibus is more catered towards managing workspaces, beyond just maintenance. this includes space planning and management.
FM:Systems is a Workplace Management Platform that helps large organisations access, manage, and measure their real estate portfolio. It has solutions for hybrid work, space and facilities management, workplace analytics and more. If you are looking for a facility management system that is more focused around workplace management then this is the type of tool you will come across.
Founded in 1986 eMaint is acomputerised maintenance management system (CMMS) designed for managing work orders, assets, and preventive maintenance. Unlike the previous tools mentioned on the list, eMaint is more focused on the maintenance of facilities rather than having features relating to workplace management and/or planning. Therefore the cost is a lot less and has a lower entry point.
ServiceNow is an enterprise platform that specifically has great functionality around enterprise asset management. ServiceNow use the term IT Asset Management (ITAM) to describe what their software does. It is more catered towards IT departments in large organisations but technically has some feature overlap with facilities management, but again, it is more focused around IT inventory management, so if you work in a large bank IT team and you want to monitor the inventory of laptops across the company, as one example.
Accruent offers a suite of facilities management solutions, including maintenance management, space planning, and lease administration. They actually acquired Maintenance Connection which focused more on maintenance management, work orders etc.
Hippo CMMS is owned by a parent company called eptura that buys out similar types of software. Hippo CMMS is a user-friendly maintenance management system that allows for preventive maintenance scheduling, work order management, and asset tracking. Pricing is not available on the website, so you have to speak to someone in sales before finding this out.
FMX is a leading provider of facilities and maintenance management solutions that enable you to streamline processes, increase asset productivity, and turn actionable insights into meaningful results. A cloud-based software that combines facilities management, maintenance management, and event scheduling in one platform. Pricing for FMX is based on the number of users working on and closing out maintenance requests but this is not published on their website.
Corrigo is a cloud-based facilities management platform that allows users to control the repair and maintenance (R&M) process through the creation of work orders that are then dispatched to service providers. Service providers can then invoice electronically. JLL acquired Corrigo in 2015 and it provides facilities management and work order management tools for streamlining maintenance processes and vendor management.
Founded in 2014 UpKeep is a maintenance and asset management software developed to simplify work orders and facility management. UpKeep is mobile-first CMMS platform that offers features like work order management, asset tracking, and preventive maintenance scheduling. The pricing for UpKeep starts at $45 per month per user and goes up from there.
Planon is a Smart Sustainable Building Management software solution. It is more focused on building management and sustainability than some of the other tools in this list. Founded in 1982, Planon has grown over the years and has a number of acquisitions under their belt.
Building Engines was founded in 1999. JLL bought Building Engines for $300M in 2021 so it is owned by the same company as Corrigo. Building Engines has its tools integrated into an app called Prism. The company hosts more than 1,000 clients, counting 35,000 properties and 3 billion square feet among its portfolio. Provides a suite of facilities management tools, including work order management, tenant services, and vendor management.
Maintenance Connection is a multi-site, multi-industry CMMS software. It is a CMMS software that offers features like work order tracking, preventive maintenance scheduling, and inventory management. Maintenance Connection was founded in 1999 and was actually acquired by Accruent, so Accruent CMMS is basically Maintenance Connection.
FaultFixers is simple facility maintenance software. We specialise in servicing companies that manage facilities such as schools, care homes/nursing homes, sports facilities and just about everything in between. FaultFixers is designed to be simple and easy to use. We believe that better maintenance can lead to a better experience for your customers and therefore a better business.
MicroMain was founded in 1991 and is part of the JDM Technology Group. MicroMain Provides facilities and maintenance management software that covers work order management, preventive maintenance, and asset tracking. The pricing for MicroMain starts at $99 per admin licence and $45 per technician licence.
MaintainX is A cloud-based solution that includes facilities maintenance, work order management, and event scheduling features. You get started with MaintainX for free but the most popular subscription plan costs $41 per user per month. MaintainX is a more recent introduction into the facilities management industry and focuses more on maintenance management, it was originally founded in 2018.
ManagerPlus is a CMMS system and is actually owned by the same company as Hippo CMMS, eptura. ManagerPlus offers a CMMS software that covers preventive maintenance, work order management, and asset tracking for efficient facilities management.
Fiix software is maintenance software that aims to help your company break production records. Fix is more focused on manufacturing maintenance. It is a cloud-based maintenance management system that provides features like work order management, preventive maintenance, and asset management. You can sign up for Fiix for free initially but the scope of the features is pretty limited as you might expect. The most popular plan starts from $75 per user with an annual subscription.
ServiceChannel was founded in 1999. It’s a facilities management platform that streamlines vendor management, work order management, and contractor compliance. Unlike some of the other other self-service platforms on the market, with ServiceChannel you have to speak to someone to request a demo before you can try it out, the pricing isn’t published on the website either.
Brightly used to be called Dude Solutions. Brightly provides a suite of facilities management software solutions, including maintenance management, energy management, and event management. One thing to mention is that in 2023 there was a data breach on SchoolDude which is one of the older versions of the software that spilled millions of user accounts
Please note that the order of this list does not indicate a ranking, and it is always advisable to evaluate the specific features, capabilities, and suitability of each software solution based on your company's unique requirements before making a decision, but hopefully you found the list fairly useful!
When selecting a facilities management system, it's important to consider several factors to ensure it aligns with your organisation's specific needs and requirements. Here's a checklist to help you evaluate and choose the right system:
Define the objectives you want to achieve with the facilities management system. Consider factors such as the size of your organisation, the number of locations, specific functionality needs, and any industry-specific requirements.
Ensure that the system can scale with your organisation's growth and adapt to changing needs. Evaluate whether it can accommodate multiple locations, diverse facility types, and various user roles.
Determine the key functionalities required for your facilities management. Consider areas such as work order management, preventive maintenance scheduling, asset tracking, space management, reporting and analytics, vendor management, and mobile accessibility.
Assess the system's ability to integrate with existing software applications and systems, such as accounting, human resources, or building automation systems. Integration capabilities enable seamless data exchange and streamline processes.
Evaluate the system's user interface, navigation, and overall ease of use. Consider the learning curve for your staff and the time required for implementation and training.
Determine if the system has mobile capabilities, allowing technicians and staff to access and update information on the go. Mobile functionality can improve efficiency and responsiveness.
Ensure the system provides robust security measures to protect sensitive data. Evaluate features such as user access controls, data encryption, and compliance with relevant security standards.
Research the reputation and track record of the software vendor. Consider factors such as customer reviews, longevity in the industry, and the level of customer support and ongoing maintenance offered.
Evaluate the pricing structure of the system, including licensing fees, implementation costs, and ongoing maintenance or subscription fees. Assess the potential ROI based on improved efficiency, cost savings, and productivity gains.
Request references from the vendor and review case studies of organisations that have implemented the system. This can provide insights into real-world experiences and success stories.
Assess the availability and quality of training resources and customer support provided by the vendor. Consider factors such as online documentation, video tutorials, and access to a support team.
Inquire about the vendor's product roadmap and plans for future updates and enhancements. This ensures that the system will continue to evolve and meet your organisation's changing needs.
By utilising this checklist, you can systematically evaluate facilities management systems to make an informed decision that best aligns with your organisation's requirements and goals.
