FaultFixers

Deliver safer, better housing
Empower residents to report faults early, before they become more costly

How we can help you

  • Empower residents

    Our building maintenance app gives residents a mobile channel to inform you of issues anywhere, anytime: in residences, communal areas, facilities and grounds etc.

    Using FaultFixers, the entire community proactively engages with their surroundings, working with you to improve the safety and satisfaction of their space.
  • Save money

    By reducing the number of calls to your costly call centres, you can redeploy money to other vital services that residents rely on.
  • Improve...

    Homes - prioritise at risk properties for your HHSRS and M&E inspections;

    Customer journey - keep residents updated through in-app repair tracking and booking;

    Communication - push key building alerts to users.

Typical FaultFixers Housing Customers

  • Housing Associations
  • Local Authority & Council Housing
  • Tenancy Management (TMO/TMA)
  • Student Accommodation
  • Letting Agencies

Student accomodation at the University of Sussex

Ready to improve repairs and save money?

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